Auto Clipper – Support & Legal Center
Welcome to the Auto Clipper Support Page. We are dedicated to helping you create high-quality video clips using our AI-driven tools. Below you will find contact information for support, our legal terms, and data privacy instructions.
1. Customer Support
If you encounter technical issues, have questions about your subscription, or want to suggest a new feature, please reach out to us:
- Email: nitedreamworks@gmail.com
- Response Time: We aim to respond to all inquiries within 24–48 business hours.
- Note: To help us assist you faster, please include your device model and OS version in your email.
2. Privacy Policy
Effective March 19, 2026
Auto Clipper collects specific information to operate and secure our services, including:
- Account Data: Firebase User ID, Email address, and display name (via Google Sign-In).
- Subscription Data: Purchase verification via the App Store/Google Play (we do not store credit card details).
- Media & Content: Video files and URLs you provide are transmitted to our backend for transcription, AI analysis, and rendering.
- Third Parties: We use Firebase, AdMob, and trusted model providers to process data and deliver features.
More info: Privacy Policy
3. Terms of Service
Updated March 19, 2026
- Content Ownership: You retain ownership of your media. You are responsible for ensuring you have the legal right to upload and process the content.
- Cloud Processing: Auto Clipper is not a local-only editor; media is uploaded to backend services for rendering and history storage.
- Subscriptions: All payments are handled by the platform’s app store. Pro access is subject to active subscription status.
- Prohibited Conduct: Users may not violate copyright laws or attempt to bypass service quotas.
More info: Terms of Service
4. Data Deletion Instructions
Effective March 19, 2026
This section explains how to request the removal of your data from the Auto Clipper service.
How to Delete Your Data:
- In-App Deletion: Delete local media files or use available in-app options to clear your gallery and history.
- Account-Linked Data Deletion: To permanently delete your account and all associated backend data (Email, ID, stored clips), please send a request:
- Email: nitedreamworks@gmail.com
- Subject: Data Deletion Request – Auto Clipper
- Required Info: Your account email used in the app.
More info: Data Deletion Instructions
Processing Time: We aim to process these requests within 7–30 days. Please note that account deletion is permanent and cannot be undone.